Thank you for choosing Teegraphx! We appreciate your support. Please take a moment to review our shipping policy for a smooth shopping experience.
Processing Time:
All orders are processed within 4-7 working days. Orders placed on weekends or holidays will be processed on the following business day.
Shipping Rates and Delivery Estimates:
We offer flat-rate shipping of PKR 149 for all orders across Pakistan.
Standard shipping has estimated delivery times of 3-7 business days, depending on your location.
Shipping Confirmation and Tracking:
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please note that the tracking information may take up to 24 hours to update.
No Return and Exchange Policy:
At Teegraphx, we take pride in the quality of our products. To maintain this quality and ensure customer satisfaction, we have a strict no return and exchange policy, except in cases where the item was damaged during transit.
Damaged Items:
If you receive a damaged item, please contact us within 7 days of receiving your order. To initiate the return process, please send an email to contact@teegraphx.com with clear photos of the damaged item, your order number, and a brief description of the issue.
Refund Process for Damaged Items:
Once we receive your email and assess the damage, we will provide instructions for returning the damaged item. Upon receiving the returned item, we will process a refund or send a replacement, depending on your preference.
Address Accuracy:
Please ensure that the shipping address provided at checkout is accurate. We are not responsible for orders shipped to incorrectly provided addresses.
International Shipping:
Currently, Teegraphx delivers only within Pakistan. We do not offer international shipping at this time.
If you have any questions or concerns about our shipping policy, please contact us at contact@teegraphx.com before placing your order